Our colleagues are key to our success. We recruit people who are highly experienced, well-qualified and extremely professional. We also recognise that the right approach to patients is vital.

Our professional staff are reassuring and empathetic and their skills are backed up by thorough ongoing training with continued professional development (CPD). Our own training programme ensures that our staff achieve the highest standards every time. Our training can be tailored to meet individual staff needs.

Our leadership team are experts in their fields and are selected for their knowledge of best-practice and their management style which fits the ethos of our organisation.

Investment in new technology has made our control room a fast and efficient hub of the business. Computer aided dispatch and mobile communication systems ensure our fleet of ambulances operate in a responsive and rapid manner.

We get to where it matters quickly and efficiently.

We welcome feedback about our services.

Any feedback we receive is discussed with the crew involved and also once any personal data is removed, is displayed on our crew notice board for all to see.

All our Ambulances carry feedback forms and you can also leave feedback below.

Mrs L

“The crew were brilliant they made me feel secure and relaxed”

Mr S

“The crew went above and beyond, they made me fell secure and relaxed”

Mrs H

“Please thank the crew for handling things so sensitively and warmly”

Mr K

“The crew were brilliant in a difficult situation – thank you”

Mr B

“Just to say a big thank you”

Mr R

“A good example of compassion and quality of care”

Mrs S

“I felt at ease at all times, the crew were fantastic with me”

Mr M

“I was really impressed by the crew – the world is a better place because of these two”

Mr S

“Thanks – you are a prime example of how patient transport should be”

Mr F

“The staff were first rate”

Mr W

“The crew were cheerful and helped me in every way”

Mrs P

“My mother was very ill, thank you to the crew for their calm approach to the situation”

Miss M

“The crew were amazing”

Mr B

“The crew were cheerful and helpful, they are a credit to you”


Est. 1970s

Computerised command & control

Modern Technolgy

Highly trained staff

Over 200+

Versatile Transport

All aspects of patient transport

Large Fleet

Fleet of over 85+

Fast Response

Available 24/7

Bristol Ambulance EMS
Jacwyn House,
1 Kings Park Avenue,
St. Phillips, Bristol,


0117 9729 020

Calls are recorded for training, quality & security purposes.