Emergency Medical Services (EMS) providing independent ambulances to private patients, private health care providers and National Health Service (NHS).

Well Established

Over 50 Years Experience

Highly Trained

Over 600 Highly Trained Staff

Versatile Transport 24/7

All aspects of patient transport


Computerised command & control

About Us


Bristol Ambulance is trusted, reliable and expert in providing patient centred emergency and routine medical care for both the NHS and private healthcare providers as well as private, individual patient transport.

Our record speaks for itself. Founded in 1972, we are celebrating our 50th Anniversary in 2022. We operate from a modern, centrally located headquarters within easy reach of the motorway network, where our state of the art Control Centre operates with leading edge technology and highly trained professional staff who are waiting to take your calls 24 hours a day.

Registered with the Care Quality Commission in England, we are regularly inspected against the regulatory requirements set out for ambulance and healthcare services in England. We are very proud of the high standards that we achieve and maintain.

We are proud to work with the NHS in routine, acute or emergency transport provision and can respond rapidly and professionally to planned or urgent requests for transport, medical cover or specialist projects. We are currently working with a number of NHS Trusts in order to deliver high quality, reliable patient transport for Emergencies, Non-Emergency, Routine or ad-hoc purposes.


Delivering excellent patient care is at the heart of our business. Our patients are at the very centre of our transport system and their needs and dignity are paramount in all we do.


Due to our success, we are a growing and thriving business and we take great pride in our well trained and highly qualified ambulance personnel. Our staff are key to our success and along with nationally recognised qualifications, they are selected for their professionalism and excellent patient skills. Our team stands out from the rest.


Our training facility sets standards within the independent ambulance sector. We ensure that our personnel are antly updated with the best-practice information. All of our team are committed to service excellence.

A huge thank you to a great team of paramedics who arrived on the scene to help me. S.H, S.H. and Z.G. were absolutely amazing!!! They are such a friendly bunch, took great care of me, made me laugh and really helped to calm me down after a horrible accident. I can’t thank them enough! Z.G. is a very valuable member of the team!

Mrs S

Had cardiac arrest. Believe BAS were first in attendance with A.J. and A.B. as crew. Can’t thank you enough guys. 6 months on and I’m living life again. Your defib, 4 times, saved my life.

Mr P

I would like to thank the paramedics who attended my husband who had had a fall at the Michael Wood services northbound. You were brilliant and we got home safely.

Mrs H

Our History


  • 1972: Bristol Paramedics founded operating from the original partners home in Longwell Green.
  • 1985: Moved to new premises in Kingswood following expansion in fleet.
  • 2001: Changed name to Bristol Ambulance EMS following the formation of the HCPC and ‘Paramedic’ becoming a protected title.
  • 2004: Continued expansion lead to the opening of ‘Jacwyn House’ in the St Philips area to operate as our main base.
  • 2008: Formation of our Fleet Services department leads to the opening of our dedicated workshop in St Philips.
  • 2017: The organisation transfers from a partnership to BAEMS Limited, a newly formed company.
  • 2017: Opening of Thatcham Ambulance Station.
  • 2018: Opening of Poole Ambulance Station.
  • 2019: Opening of Exeter Ambulance Station.
  • 2019: Fleet Services move to new site in Barton Hill. Bodyshop opens in St Philips.
  • 2020: Following the increase in demand from the COVID-19 pandemic, a new large site called Swift House was opened to accommodate our Frontline & Urgent Care operations.
  • 2021: Opening of Bridgwater Ambulance Station.
  • 2022: Celebrated our 50th Anniversary.
  • 2023: Awarded ‘Outstanding’ by the Care Quality Commission

Celebrating 50 Years in the EMS industry

We’re proud of our latest CQC report

Contact Us


0117 9729 020

Calls are recorded for training, quality & security purposes

Bristol Ambulance EMS

Jacwyn House, 1 Kings Park Avenue, St. Phillips, Bristol, BS2 0TZ